Data Deletion Policy

1 How to Delete Your Data

We respect your right to delete your personal data. You can request data deletion by following these steps:

1. 1 Log in to your CubeConnect account
2. 2 Go to Settings (Profile) from the sidebar menu
3. 3 Click "Request Account Deletion" at the bottom of the Account tab and confirm

2 Data That Will Be Deleted

• Personal account information (name, email, phone number)
• Message logs and conversations
• Contacts and associated data
• Message templates and auto-replies
• Account settings and preferences

3 Data We May Retain

We may retain certain data as required by legal and regulatory obligations:

• Billing and payment records (as required by tax regulations and e-commerce law)
• Security logs for a limited period (90 days)

4 Your Data Protection Rights

Under the General Data Protection Regulation (GDPR) and the Saudi Personal Data Protection Law (PDPL), you have the following rights:

• Right of Access: You can request a copy of all your personal data stored with us
• Right to Rectification: You can update your personal data at any time from account settings
• Right to Erasure: You can request deletion of all your data (subject to legal requirements)
• Right to Data Portability: You can request an export of your data in a readable format
• Right to Object: You can object to processing of your data for marketing purposes

5 Request Processing Timeline

Your request will be reviewed within a maximum of 30 business days. You will receive a confirmation email once the deletion process is complete. You can re-register at any time after deletion.